FAQ (Frequently Asked Questions)


Orders :

How long does it take to process an order?

Orders are processed according to fulfillment availability. Dispatch timelines may vary depending on order volume and operational conditions.

Can I cancel my order?

Cancellations are NOT guaranteed but may be requested within [3] hours of placing the order, before production starts

Shipping :

How long does delivery take?

Delivery times depend on the destination and courier operations. Estimated delivery times may vary depending on location.

Do you ship internationally?

Currently with don't ship internationally.

How can I track my order?

Tracking information will be provided once your order has been dispatched, when available.

Payment :

What payment methods are available?

Available payment methods are displayed during checkout.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is supported. Payment is made directly to the courier at the time of delivery.

Products :

Will the product look exactly like the photos?

Product images are intended to represent the design and style as accurately as possible. Minor variations in color, placement, or scale may occur.

Why might the design placement vary slightly?

Design placement may vary slightly depending on garment size and production processes. Such variations are normal and not considered defects.

Returns & Issues :

What if my item arrives damaged?

Please contact us within 48 hours of delivery and provide clear photos or video of the item and packaging.

Can I return an item if I selected the wrong size?

Customers are responsible for reviewing the Size Guide before placing an order.