Shipping & Returns Policy
Effective Date: 03/28/2026
This policy outlines how orders, delivery, and returns are handled when purchasing from mrigja.com.
Order Processing
Orders are processed according to fulfillment availability and operational capacity. Processing times may vary depending on order volume and logistics conditions.
We reserve the right to review, verify, or cancel orders that cannot be confirmed or fulfilled.
Cash on Delivery (COD)
Cash on Delivery allows customers to pay for their order at the time of delivery.
Orders may be verified prior to dispatch to ensure accurate delivery information. Additional orders from the same customer may be processed sequentially depending on the status of previous orders.
Failure to accept delivery without a valid reason may result in cancellation of future orders.
Shipping & Delivery
Delivery timelines are estimates and may vary depending on location and courier operations.
Customers are responsible for providing accurate shipping information when placing an order. We are not responsible for delays caused by incorrect delivery details.
Once an order has been dispatched, delivery is handled by the courier service provider.
Product Variations
While we strive to represent our products as accurately as possible, slight variations may occur due to the nature of textiles and production processes.
Minor differences in the following may occur and do not constitute defects:
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design placement
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print scale or alignment
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color appearance
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fabric texture
Product Image Disclaimer
Product images are intended to represent the design and style of the item as accurately as possible. However, variations may occur due to lighting conditions, photography, fabric characteristics, and individual screen settings.
The appearance of colors, proportions, or the perceived size of the design may vary slightly from the final product.
Size & Fit
Customers are responsible for reviewing the Size Guide available on the website before placing an order.
Slight measurement variations may occur due to manufacturing tolerances.
Returns based solely on incorrect size selection may not be accepted.
Damaged or Defective Items
If an item arrives damaged or defective, customers must contact us within 48 hours of delivery.
Claims must include clear photos or video of the product and packaging showing the issue.
To prevent fraud, a return for physical inspection is mandatory for all defect claims before any refund or replacement is issued.
You are responsible for the cost of return shipping.
Once the item is received and the defect is verified upon inspection, we will issue a Full Refund (or ship a Free Replacement)
Returns
Returns may be accepted for items that are confirmed to be damaged or defective upon delivery.
Returned items must be unused and in their original condition.
Return requests must be submitted within the specified timeframe.
Refunds
Approved refunds may be issued through bank transfer, or another traceable payment method, depending on the circumstances.
Refund processing times may vary depending on the payment method used.
Garment Care
To maintain the quality and longevity of the garment and printed design, customers are advised to follow standard garment care instructions.
Improper washing or handling may affect the appearance or durability of the product over time. Normal wear and washing are not considered manufacturing defects.
Policy Updates
We reserve the right to update this policy at any time. Continued use of the website indicates acceptance of the updated policy.